Monday, December 26, 2011

Apple service UAE

0 comments


Hello PC and Mac users

For a consumer to purchase for a brand, they look at a few things before their purchase decision. Whilst assessing a computer, they decide whether it's for general usage, or productivity or business usage.

Either way, the customer expects a high level of transaction to occur during this purchase. A consumer is generally told about add on services, or services that will complement their user purchase.

However it turns out, that when a customer purchases a PC for example, most people just buy because it's affordable, it provides a workstation for the Microsoft Office suite and has a utility of media playback options.

PC manufacturers have utilized this platform of Media playback, throughout all devices more as people's content assimilation became more present, along with how to place this infrastructure on an array of devices. 

As iTunes became a source of music and content playback, the user access point behind this content is the iPod, iPhone, iPad and Apple Mac. However people that invest in a Mac have a higher point of expenditure generally. 

When a customer buys a Mac, they tend to also purchase Apps, an iTunes gift card,. The hardware is more expensive than a PC, but the Mac hardware and software works together seamlessly unlike a Windows computer.

Consumers are still looking for a base, to utilize their Mac with the iLife suite of applications. From iPhoto, to iWeb, to iMovie, garageband. Where this is usually a one stop shop for their purchase, the one stop shop for add on services to complement this high end product is not present in this market.

Sure if you have hardware issues you tend to send it to one repair location.

Consult Mac offers purchase consultations, diagnostics and training, bespoke to your Apple setup. Whether you have an iPhone want to learn more about iCloud sync, or whether you have a diagnostic issue with your Apple Mac and iPod, we have the best expertise available, with on site support post 6PM, free general Live Twitter support and with the most efficient turnaround times.

We look forward to assisting you, for all your bespoke Apple needs.

Consult Mac

" Your choice, your solution "

Friday, December 16, 2011

Apple purchase guide for iPhone 4S UAE

0 comments


Hello PC and Mac users,

the time for the iPhone 4S has arrived. The three months post release date from Apple, on December 16th it arrives in the UAE, official with Etisalat and Du. However Apple has also released the iPhone across it's recently announced online Apple store, unlocked.

And how about the grey market companies, the official retailers that also sell them. What are the differences? Where should you purchase? What are the prices? Well, have a read of the information below and choose according to which plan fits you.

Since the iPhone 4S was released here in the UAE, the product was known as grey market as companies were importing and simply selling to customers at very expensive prices. There were FaceTime based models as they were purchased from outside of the UAE, along with a semi functioning Siri that was mainly US based. Siri finds location data based on a US platform. Eventually, as more grey market companies started selling the iPhone 4S, the competition became more present and the iPhone prices were reduced. This pattern usually happens with a new Apple product launch in the UAE. 

However this time around, Apple has opened an online store, poising that the iPhone 4S will have a release date. As Etisalat and Du announces their prices for iPhones, so did Apple. These products are sold through the official carrier, which means more warranty support, FaceTime is still being investigated by the TRA and mobile based operators, whereas iMessage works, Siri functionality to work fully for the UAE Is yet to be known to work fully along with Arabic support.

Apple is selling the iPhone completely unlocked with no sim card, pre paid or post paid data plan. The price is starting from AED 2599. 

The network operators, are selling them for slightly more, due to adding bundled based packages, such as 500MB for AED 50 dirhams on Etisalat for one year. Etisalat also assists with generally setting up your iPhone. This excludes iCloud setup, how iCloud works, iTunes backup information and more with reference to iPhone 4S software and support mentioned below. Etisalat offers a prepaid options. 

Post paid iPhone 4S" come with different data plans that a user can choose from. Check with your network operators. 

The retailers in the UAE are selling the iPhone for at least AED 300 dirhams more than the official Apple online store, with this they provide a Du based sim card, along with some top up and 1GB of data for AED 100 per month. So this options is different from Etisalat's, with more data but more expensive. 

The network operators offer incentives that Apple do not. If you purchase your iPhone 4S Apple, you need to purchase a pre paid card separately.

Eventually grey market companies will reduce their prices, as the iPhone 4S is officially released now from three platforms, Etisalat, Du and Apple, customers have plenty of choice of where to purchase their iPhone, setup and use with their data. 

And you can now use your iPhone 4S with iOS 5, which includes Reminders, iMessage, iCloud setup and more functionality.

Once you purchase your iPhone, at Consult Mac we provide services on, training for your iPhone general usage and setting up with your Mac for wireless sync, how backup works with iCloud or iTunes Wi-Fi sync, maximizing usage with applications, general maintenance from battery charge cycles to wireless setup and usage statistics, software support for iPhone service and out of warranty hardware repairs through our channel partner services. No one else provides this information with systematic depth. With all of these service points Consult Mac is happy to help with your solution.


Consult Mac " Your choice, your solution "


www.etherealtech.ae


Facebook.com/ConsultMacDubai
Twitter.com/ConsultMacUAE

Monday, December 5, 2011

Apple hard drives

0 comments
Hello Mac users,

So currently Apple is facing a linear shortage of hard drives. iMac's are showcasing delivery times that have increased and well, the MacBook air's could be next.

It is rumored that Apple is also planning on making 15" MacBook Air type models, if this is the case, hard drives will need to be ordered in advance through shipping, to be available to order as soon as possible.

The Mac Pro's are showcasing to still be existent, yet most computers sold currently from Apple are in the notebook range.

Keep in touch for further news on our Facebook and Twitter page.

Consult Mac  " Your choice, your solution "

Facebook.com/ConsultMacDubai
Twitter.com/ConsultMacUAE