Current services

Hello Mac users,

So going through to the UAE, there are now a few places, you can go to, for Apple support. Electronic retailers in Dubai have putting a lot of emphasis on Apple support through their service centers.

Jumbo electronics has one, for example in Jebel Ali. A lot of products tend to go through the ABM system whereby if your product is faulty, it is assessed and exchanged within 7 - 14 days.

This applies for all Apple products, unless of course it can be fixed there and then. This mechanism behind support is pretty generic throughout Dubai, although the same retailers excel in providing good customer service. Each customer is treated as part helpful, part brand in Dubai retailers. Our clients tend to be specific to some stores.

Consult Mac however, has a reinvented way of how to resolve issues. We don't want our clients to wait 7 - 10 days for a repeat service. In fact, we want to resolve on the day. That's because with our expertise directly from working with Apple and training segmentation, we deliver an enhanced service to quickly isolate and find out whether it's software, or hardware, then inform whether it needs a repair.

This model was actually tried in a retail store. Whereby our client had a faulty product, she was told it would be shipped off to assess the issue. However we knew it was hardware, showed the staff and they quickly replaced it for her. We are changing the way, the retail aspect of service should be in Dubai.

And we hope we gain even more new clients from this effective usage which we are doing.

If you need support via Twitter which is free find us @ConsultMacUAE.

Visit us at www.consultmac.net 

Consult Mac
" Your choice, your solution "

The device called iPad.

Hello Mac and PC users,

So if you do not have an iPad yet, get one today. Not only is it currently managing the tablet market space effectively, it is becoming the main tool for general internet usage.

Recent studies show that the iPad is one of the best browsing tools and many people's internet usage went up. The whole argument about HTML5 and Flash shows that it doesn't really matter about which platform people like to use, as long as the experience is solid, people can shift from one product to the next!

Now we have the iPad 2, a mechanism for a camera, faster processor and generally a more intuitive use coming up with iCloud and iOS5 to keep the functionality of Apple products completely integrated. No more wires are needed to setup this device.

There are other tablets on the market, but with the Mac OS, iLife, iPad, iPhone use, iCloud it becomes seamless to have a range of products that work so well.

A rumored iPad HD is to be announced that is for professional users, that want to have this product for graphic design, video and sound editing.

Whatever Apple brings next, it definitely will be line with a much better user experience.

And Consult Mac is the platform to help build your learning platform to the Mac. Whether your a switcher from PC to Mac, an adept user, there's always something you can learn and show you. Check out our free Twitter support for general Q&A and support on all Apple: twitter.com/ConsultMacUAE

Thanks!

Consult Mac " Your choice, your solution "
Visit www.consultmac.net