To Mac and PC users,
The overall landscape of Apple solutions in the UAE has become quite well formed. It's well known aspect that when a customer buys a product, they can visit any Apple Authorised retail store, or the two Apple Premium Resellers.
There is also online commerce that sells Apple products. When a customer purchases an Apple product from any of these outlets, the question becomes the post purchase. Where they do they go once they buy the product?
There is not much support or training, outside the general warranty or out of warranty service. Although we provide these focal options, along with recommendations for in warranty services, we provide bespoke work to our clients. Always have.
Currently today, Apple's schematic for setup on Mac or iOS, involves a cohesive setup process. Once a customer is on the main screen whether it's on the desktop or iOS main home screen, everything is already setup for them. This has been reconfigured and redesigned on both Apple OS and the mobile iOS.
The format of support although remains intact. The question of where the customer goes becomes more apparent, as the next set of questions become more aligned with troubleshooting. How do they link this product with iTunes? What's the best way to sync? How do they setup iCloud effectively on multiple iOS devices?
Not only do we explain this at Consult Mac, but we show it. This maximises the opportunity to learn, through our friendly and specialist approach.
We also have detailed training that complements any Apple product. This is in individual or corporate setup. The format involves a detail process that differs from any other in UAE.
Should you wish to find out more information, visit us.
Consult Mac
"Your choice, your solution "
www.etherealtech.ae
Facebook.com/ConsultMacDubai
Twitter.com/ConsultMacUAE
The overall landscape of Apple solutions in the UAE has become quite well formed. It's well known aspect that when a customer buys a product, they can visit any Apple Authorised retail store, or the two Apple Premium Resellers.
There is also online commerce that sells Apple products. When a customer purchases an Apple product from any of these outlets, the question becomes the post purchase. Where they do they go once they buy the product?
There is not much support or training, outside the general warranty or out of warranty service. Although we provide these focal options, along with recommendations for in warranty services, we provide bespoke work to our clients. Always have.
Currently today, Apple's schematic for setup on Mac or iOS, involves a cohesive setup process. Once a customer is on the main screen whether it's on the desktop or iOS main home screen, everything is already setup for them. This has been reconfigured and redesigned on both Apple OS and the mobile iOS.
The format of support although remains intact. The question of where the customer goes becomes more apparent, as the next set of questions become more aligned with troubleshooting. How do they link this product with iTunes? What's the best way to sync? How do they setup iCloud effectively on multiple iOS devices?
Not only do we explain this at Consult Mac, but we show it. This maximises the opportunity to learn, through our friendly and specialist approach.
We also have detailed training that complements any Apple product. This is in individual or corporate setup. The format involves a detail process that differs from any other in UAE.
Should you wish to find out more information, visit us.
Consult Mac
"Your choice, your solution "
www.etherealtech.ae
Facebook.com/ConsultMacDubai
Twitter.com/ConsultMacUAE
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